Warranty Policy

Please note OzAutoMotives do not hold responsibility for shipping loss or damages due to free shipping based on standard ATL (authority to leave). OzAutoMotives can supply additional services such as express post, signature on delivery or warranty at customer's request at an extra cost provided by the courier company. If the purchased part has a manufacturing defect and is within the manufacturers 12 months or 25,000 km (which come first) international warranty period, OzAutoMotives will either replace the item or refund the cost of the item for the life of the published warranty. ***The part must be installed by a certified mechanic, please note the warranty will be void if the parts are not fitted by a certified mechanic who has the necessary skills and tools to perform the installation, and if a claim is made, the claim must be accompanied by the certificate of the technician and a statement by the technician outlining the fault & the solution with PayPal payment invoice. In case of a manufacturing defect please do not return the item without confirmation from OzAutoMotives, after confirmation the part must be sent back to OzAutoMotives and once received a new part will be sent if the manufacturer is satisfied the warranty conditions have been met. OzAutoMotives will refund the return postage charge upon receipt of the faulty part if the part is sent back according to OzAutoMotives accepted “Return, Refund & Warranty policy”. 

Please note as per OzAutoMotives trade terms and conditions this warranty applies only to the parts listed on the listing page and sold, we do not cover the fitting, installation, or labor cost.


Car Banner Images